Members of the Institute of Historic Building (IHBC) are expected to abide by professional standards contained in the Institute’s Code of Conduct.
To lodge a complaint against the professional conduct of an IHBC member you must complete the complaint form available here (MS word) (PDF)
This form is for situations where a complainant believes an IHBC member has acted contrary to the professional standards of the Code of Conduct and wishes to pursue an allegation of improper conduct by lodging a formal complaint.
We do hope that before any formal complaint is made other avenues have been explored to resolve the issue and reach a settlement or understanding and the Institute is happy to help in this.
The Institute requests all parties to maintain confidentiality and will seek to ensure that all inquiries are treated in confidence, but it will not accept any liability arising from failure by any person to observe confidentiality. The complainant should be aware the complaint may be copied in its entirety to the IHBC Member who is being complained about.
Complaints should be made within a year of the conduct being complained about occurring.
Before completing this form you must read the IHBC’s Disciplinary Regulations, which are the means for the hearing and ruling by the Institute on allegations of improper conduct.
The IHBC’s Disciplinary Regulations Summary may be downloaded here
The IHBC's Disciplinary Process flowchart may be downloaded here
The IHBC’s Code of Conduct can be downloaded here
The institute will not commence its proceedings until the end of any civil, criminal or other judicial proceedings related to an allegation of improper conduct. Please do not use this complaint form to report complaints which fall within the jurisdiction of a criminal court, civil court, industrial tribunal, Local Government Ombudsman or other duly appointed tribunal.